Empower, Prudential Retirement 6.3.0

Empower has officially acquired the full-service retirement business of Prudential, effective April 1, 2022. For more detailed information about the acquisition, please review the important information available at this link.

The Prudential Retirement® app has now been rebranded as the Empower, Prudential Retirement app. If your plan was transferred from Prudential Retirement to Empower, we encourage you to use this app.

Retirement planning has never been easier with the Empower, Prudential Retirement mobile app at your fingertips. Take control of your financial future by enrolling in your 401(k) or 403(b), effortlessly managing your money, tracking your savings progress, accessing helpful insights and tips for financial wellness, and much more. The app is available in both English and Spanish.

Key Features:

• Enroll with ease:
  - Use the app to enroll in your employer's 401(k) or 403(b) plan
• Access the app in your preferred language:
  - Available in English
  - Disponible en Español
• Enjoy secure, convenient access:
  - Log in with your fingerprint or facial recognition
  - Enable two-step authentication for added security
  - Accessible for all, meeting WCAG 2.1 guidelines
• Track your progress:
  - Track fund performance
  - See your account balance and personal performance
  - View values by contribution type and investments
• Manage your money:
  - View or change contributions*
  - Transfer between funds
  - Adjust investment allocations
  - Receive investment assistance
  - Find out about your options for retirement savings when changing jobs or leaving your employer in the app
• Stay in the know:
  - Access personalized financial wellness tips and tools to support your goals
  - Receive important updates and notifications

Getting started:

If you haven't already, please visit www.prudential.com/online/retirement to register your account and make the most of all the available tools and resources.

Please note that the app currently only supports customers enrolled in 401(k) plans, 403(b) plans, or Defined Benefit Cash Balance plans. Participants in NonQual-only Plans or Defined Benefit Retiree Plans, as well as those with other Prudential products such as annuities or life insurance policies, will not be able to access their accounts via the app. We are actively working to expand the app's accessibility to include additional Prudential account types.

Contractual and legal documents, along with other agreements and policy maintenance information, will be provided in English. Some additional materials may also be in English. Information provided in languages other than English is solely for explanatory purposes and does not modify or change the terms of these documents, agreements, and materials as legally interpreted in their English versions.

Stay tuned for exciting new features and enhancements that will be released soon, further enhancing your ability to plan and manage your retirement. If you encounter any issues while using our app, please contact us at mobileapp-support@prudential.com.

© 2023 Empower Annuity Insurance Company of America. All product names, logos, and brands are the property of their respective owners. "EMPOWER" and all associated logos and product names are trademarks of Empower Annuity Insurance Company of America. Prudential and all associated logos are registered trademarks owned by The Prudential Insurance Company of America and are used under license.